Mastering the TTLock App: A Comprehensive Guide for Simpled Smart Lock Users

Maximizing Control and Security with the TTLock App

 

The TTLock App is an intuitive management tool for various smart locks, including door locks, padlocks, and safe locks. This guide will help you navigate the app’s core functions, from setup to advanced lock management. The app allows users to control locks via Bluetooth, share eKeys, monitor access, and more, enhancing the smart lock experience with ease and flexibility.

Getting Started

1. Registration and Login

To start using the TTLock app:

  • Registration: Sign up with your mobile phone or email. A verification code will be sent to complete the process.
  • Login: Enter your credentials. For security, a verification code or security questions may be required when logging in on a new device.

2. Software Installation

  • iOS Users: Download the app from the App Store.
  • Android Users: Download from Google Play.

Lock Management

Adding a Lock

To add a new lock:

  1. Stand near the lock and open the app.
  2. Follow the prompts to initialize and connect the lock via Bluetooth.

Once added, you become the administrator, with full control over the lock’s settings.

Upgrading Lock Firmware

Firmware upgrades are done through the app via Bluetooth. After a successful update, all existing keys, passcodes, and fingerprints remain valid.

Error Diagnosis and Time Calibration

Use the app to diagnose system errors and calibrate the lock’s clock via Bluetooth or a gateway connection.

eKey and Passcode Management

eKey Management

As an administrator, you can:

  • Send eKeys: Share time-limited, permanent, or one-time eKeys with others.
  • Delete or Adjust eKeys: Manage eKeys through the app, including resetting or revoking access.

Passcode Types and Management

The app supports multiple passcode types:

  • Permanent Passcodes
  • Time-Limited Passcodes
  • One-Time Passcodes
  • Cyclic Passcodes (Daily, Weekday, Weekend)
  • Custom Passcodes

Users can generate and share passcodes via social apps like WhatsApp and Messenger.

Advanced Features

Card and Fingerprint Management

  • IC Cards: Add and manage cards with permanent or time-limited access.
  • Fingerprint Unlocking: Add and manage fingerprints for quick access.

Bluetooth Unlocking

Unlock your door by pressing the unlock button in the app or touching the lock panel while within Bluetooth range.

Gateway Integration

The gateway acts as a bridge between the lock and your home WiFi network, enabling remote management, time calibration, and notifications for access events.

Attendance and Staff Management

The app supports attendance tracking, making it ideal for businesses:

  • Attendance Check: Track staff check-ins via the app, passcodes, or IC cards.
  • Statistics: View reports on employee attendance, including late arrivals and early departures.
  • Settings: Customize working hours, holidays, and department-specific rules.

System Settings and Security

Touch Unlock and Group Management

Enable touch unlock and create groups to manage a large number of keys efficiently.

Transferring Locks and Gateways

Administrators can transfer lock or gateway ownership to other users through the app.

Support and Warranty

AI Customer Service

Access 24/7 AI support directly through the app for assistance.

Warranty and Delivery

Simpled products come with a two-year warranty, and delivery typically takes 1-4 working days.

For more details or to download the app:

This guide ensures a seamless experience with the TTLock App, empowering you to maximize the potential of your Simpled smart locks. For further assistance, visit our support section or contact customer service.