Transferring or Removing a Lock from a TTLock Account

TTLock allows you to transfer a lock to another account or remove it from your own account at any time.

These actions are handled securely in the cloud and do not require a Wi-Fi Gateway or Bridge.

Transferring a Lock to Another Account

Steps

1. Open the TTLock app

2. From the Home screen, tap the menu in the top-right corner

3. Select Transfer Lock

4. Choose the lock you want to transfer

5. Enter the email address or exact phone number registered to the receiving TTLock account

Removing a Lock from Your Account

If you no longer need a lock in your account, there are two ways to remove it.

Option 1:

There is an option at the end of the transfer process to: Move faulty or Damaged Locks to Trash

Option 2: 

Transfer the lock to an email address not registered to a TTLock account

This effectively removes the lock from your account

Key Points to Remember

• A Wi-Fi Gateway or Bridge is unnecessary 

• Transfers are completed in the cloud

• Locks appear when the new user opens the app

• Locks can be transferred, trashed, or removed as needed