Everything You Need to Know before buying a Simpled Smart Lock!
Why Choose an Electronic Door Lock?
Electronic door locks offer convenience, security, and ease of access. Consider these common scenarios:
- Forgot your keys? No more lockouts!
- Arriving late? Avoid disturbing others to open the door.
- Guests waiting? Let them in remotely without delay.
- Scratched items from keys? Ditch the keys and protect your belongings.
Electronic door locks eliminate the need for traditional keys with options like fingerprint, RFID tags, pin codes, and smartphone access.
Door Compatibility
Simpled smart locks can be installed on various door types, including:
- Wooden doors
- Metal doors
- Plastic doors
- Sliding doors
- Glass doors
Not sure if your door fits? Send a photo of your door or gate via live chat for assistance.
What to Do When Batteries Run Out
There are two solutions if the lock’s batteries die:
- Physical Keys: Always keep a spare key with you or a trusted family member.
- 9V Jumpstart: Use a 9V battery to power the lock and unlock it temporarily.
Smart Lock During a Blackout
No need to worry! Simpled locks run on batteries and function independently of electrical power, ensuring they work even during blackouts.
Preventing PIN Guessing
Concerned about leaving fingerprints on the touchscreen? Simpled locks feature an imaginary PIN code system. This allows you to enter random digits before or after your actual PIN, making it harder for others to guess. Additionally, the security lockout mode provides extra protection.
Lost Physical Key
Simpled’s physical keys are unique to each lock, and we do not keep spares. For security:
- Keep a spare with a trusted family member.
- Use other unlocking methods like fingerprints, PIN codes, or smartphone access.
Finding the User Manual
You can download the user manual from the Support > Downloads section on our website.
Choosing the Right Door Lock
Your ideal smart lock depends on your preferences. Options include:
- PIN code and biometric access
- PIN code and RFID access
Are Both Sides of the Handle Weatherproof and Suitable for Gates?
No, only the outside panel is weatherproof. The inside panel is not, and it’s recommended to use it indoors to prevent damage from moisture or water exposure.
How Far Away Can the Hub Be from the Lock?
The hub connects to the lock via Bluetooth, ideally within a 10-meter range. The actual communication range may vary depending on obstacles like walls, metal objects, or electromagnetic interference.
Does the Lock Include a Gateway? Do I Need One?
The smart lock does not include a gateway by default; you’ll need to add it separately.
Without a Gateway, you can:
- See who accesses the lock via smartphone.
- Share keys with family, friends, or service providers.
- Open the lock with your smartphone or smartwatch.
- Limit or delete others’ access.
With a Gateway, you can:
- Open the lock remotely from anywhere.
- Monitor lock activity, including fingerprints and passcodes.
- Integrate with Alexa for voice control.
How to Transfer Data from Old Locks to New Ones?
If you’ve purchased new locks and want to transfer data:
- Open the app and select the new lock.
- Tap Settings.
- Choose Import from another lock.
- Select the old lock from the list.
That’s it! Your data will be transferred.
Does the Lock Support NFC?
Not all smartphones are compatible with NFC for this lock. Some regions allow pairing transportation cards with Simpled locks, but availability varies.
How Can I Keep My Door Open for Guests at a Party?
You can enable Passage Mode for a set period. During this time, the lock’s automatic locking feature is disabled, but you can still manually lock it by pressing and holding the # button.
Is Alexa Voice Command Secure?
Voice commands through Alexa are designed for convenience and are only accessible to people inside your home. For added security, you can require a PIN code after a command, ensuring unauthorized users cannot open the lock.
Can I Use the Lock for an Airbnb or Hotel Property?
Yes! The lock is perfect for property management. Features like passcodes, eKeys, and fingerprint access make it easy to manage guest stays. You can also use the Simpled web application for remote management and monitoring.
Can I Use My Bank Cards to Open the Lock?
Some contactless bank cards are compatible with Simpled locks. For example, cards from Lloyds Bank and Tesco Bank can be registered and used for access.
For more tips and troubleshooting, explore other articles in our Knowledge Base or contact our support team. Simplify your security with Simpled!
Warranty Information
Simpled smart locks come with a 24-month local warranty from the date of purchase. This applies to all products bought from Simpled or authorized dealers.
Where to Buy Simpled Smart Locks
You can purchase Simpled locks:
For more inquiries, feel free to contact us through our website.
About Simpled
Simpled is a London-based company dedicated to creating innovative smart home devices that embrace IoT technology, enhancing convenience and security for homeowners.
Delivery Information
Delivery takes approximately 1-4 working days after purchase.
If you have further questions or need assistance, reach out to us through our support channels.